Delivery / Refunds


Prices on this website do not include delivery.  Delivery will be calculated during the checkout process BEFORE you are asked to pay.  We are happy to arrange a quote for delivery if you are outside our standard delivery area – just ask us!  Artificial Grass Online uses external carriers for its delivery service.


AGO is happy to accept returns if you change your mind.  Freight cost back to depot of origin in this case is the responsibility of the customer. A 25% re-stocking fee applies to all returns.

A full refund (less freight) is offered on faulty product or if we deliver the incorrect product.