Shipping Information

Artificial Grass Online  (AGO) delivers nationally door to door.  In some instances 3rd party freight companies will deliver your freight.  AGO accepts no responsibility for damage caused during delivery.  Goods are generally dispatched within 4-7 days after receipt of payment and are shipped via a freight company that will require a signature.  Collection of goods can be arranged – please indicate this on time of order.  You may be required to assist unloading your delivery.  You will be contacted prior to delivery.

Additional fee’s may be charged if driver’s attempt delivery and no-one is home or if excessive waiting times are incurred.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment.