Delivery / Refunds

DELIVERY

Prices on this website do not include delivery.  Delivery will be calculated during the checkout process BEFORE you are asked to pay.  We are happy to arrange a quote for delivery if you are outside our standard delivery area – just ask us!  Artificial Grass Online uses external carriers for its delivery service.

RETURNS / REFUNDS

AGO is happy to accept returns if you change your mind.  Freight cost back to depot of origin in this case is the responsibility of the customer. A 25% re-stocking fee applies to all returns.

A full refund (less freight) is offered on faulty product or if we deliver the incorrect product.